Terms of Service

Welcome to Mimo's. This page outlines the Terms of Service governing the use of our website, the purchase of our products, and interaction with our platform. By accessing or using our website, you agree to these Terms of Service.

Our main commitment is transparency, honesty, and seriousness with all our customers and processes, which sets us apart from the majority of stores in the digital market. Our primary focus is to provide the best possible experience for our customers.

We are committed to offering support from the first click until you receive your order. That's why we have a team ready to assist you throughout our time together.

Mimo's works directly with the best suppliers and manufacturers worldwide, which is why we are able to offer exclusive pieces of exceptional quality. After completing your order, the Mimo's team takes charge of all processes to ensure your order is delivered to your registered address without surprises during the journey.

Transparency

To maintain transparency in our services, we need to highlight a few points:

• Discount coupons cannot be combined.
• The invoice is issued for the value of service mediation, logistics, and importation, as we work with international suppliers. This is the legal form of taxation.
• In case of loss, Mimo's takes full responsibility, and a new order will be immediately issued, restarting the delivery time.
• We will cover the cost of return and exchange only if the product is within the 7-day legal return period and has manufacturing defects. Otherwise, the cost is borne by the customer.

We appreciate your trust in our work and services. For further questions, we are available with a ready-to-assist team through our customer service channels.